Terms and Conditions

The website baila.gr is the online store for the presentation and distribution of products through the Internet of the Greek company “BAILA” Frengidis Ant. Charalampos, Tax Identification Number: 136061633, Tax Office: TRIKALA, GEMI Number: 131250353000, based in Trikala. Before entering baila.gr and sending your order through it, we invite you to consult the following terms and conditions, which apply specifically to the use of this site. Every user who enters and uses the services of baila.gr is considered to consent and unconditionally accepts the terms expressed herein, without exception. If a user does not agree with these terms he must not use baila.gr as well as not complete any transaction through it. Sending your order implies acceptance of this and all of its terms.


Your order is considered received by BAILA from the moment you receive information about it using the e-mail address and / or telephone call to the number you will have registered during your order. During the processing of each registered order, the stock availability of the products you ordered is confirmed. BAILA company is obliged to inform you in time in case of non-availability or change of the shipping time of the order. The listed prices of the various products available through baila.gr include the legal VAT. The prices of the products listed on baila.gr can be changed at any time without notice but they will not be valid for the order that has already been registered. The listed prices of the products are valid for purchases only from baila.gr. The various product offers registered through baila.gr are valid only for orders placed through baila.gr, even if the products are received from the company’s natural store, until stocks run out. In the case that a small or limited stock of a discounted product is available, BAILA reserves the reasonable right to execute the relevant orders based on the satisfaction of as many of its customers as possible and in order of priority of receiving the order.

BAILA tries to provide you with high quality products and services, nevertheless and in good faith, is not responsible and is not liable for any errors or mistakes in information, features or photos as well as product prices listed on baila.gr and cannot ensure that there will be no errors for any reason when entering and / or updating a product’s data. If you find any errors or mistakes in the clarification of a product, before proceeding with ordering it, please contact the company by phone or by sending an e-mail to info@baila.gr. The customer must have entered the required information to verify his identity.

BAILA reserves the right to register the customer’s personal data (excluding the secret security code -Password) so that BAILA can inform its customers about its products without abusing this right. BAILA guarantees the safekeeping of this information and commits not to disclose it to third parties. You are solely responsible for selecting a product and its suitability for the purposes or applications for which you selected it.

Order cancellation

You can cancel your order at any stage of completion and within 24 hours of receiving it by calling us and then confirming the cancellation by sending an email to info@baila.gr.

Order delivery and ownership of products

The products can be sent to you anywhere within the Greek Territory. The products will be sent to you at the place you have indicated to us in the Order Form. Shipping costs and Shipping Method concern the customer. BAILA is not liable for the transportation costs imposed by each transport company even in the event that there is information on the shipping costs of a specific transport company through baila.gr. This data belongs to the transport companies without binding BAILA. BAILA will make every effort to send you the products within 1-4 working days (Monday to Friday). Ownership of the Product is transferred after its full payoff.

Modification of the terms

BAILA reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect as soon as this text is informed with any change.